Glasgow2014 reminding me of the excitement of volunteering

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I’ve just been invited for an interview for the Commonwealth Games being held in Glasgow next year. And when that message landed in my inbox I felt a buzz. I am one of the 50,000 who had applied to volunteer at Glasgow2014 (and I’ve been an Olympic Games Maker so I know the routine) and yet I was surprised and really very excited by an e-mail called “Interview Invitation”.

As a Volunteer Manager, I’m more used to being the person who does the inviting. And when we contact our would-be volunteers, even though we are approaching registered volunteers – and not cold-calling random people – it is easy to think that we are intruding on their time. Why are we so hesitant to ask for help? What makes us reluctant to make a request? After all, we are taking up an offer they have previously made.

Volunteer Managers – be bold; be confident; be positive! Remember we are making the contact that our volunteers have been waiting for. We cannot guess what motivated them to offer: we shouldn’t make assumptions about their response. We should speak to every volunteer as if we are giving them the exciting news they have been looking forward to.

There are 15,000 places for the 50,000 applicants. Will I make it through? Watch this space!

 

 

parkrun volunteers get cold fingers and toes and a warm feeling inside

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parkrun is a growing movement that organises 5k timed runs for thousands of people every week. I first talked about it in my blog post The volunteering phenomenon of the decade. Since then the numbers have grown, and currently 253,000 people take part in parkruns at 170 locations around the UK.

If you are not familiar with parkrun, this is how it works: Each event will have a Run Director who leads a team of helpers, and these helpers can be runners or local community members. Runners can help as much or as little as they like; there is no obligation to help. Results are published and there are tables of fastest times and numbers of runs. parkrunning is addictive and competitive – not in terms of medals or places as it is not a race – but in terms of how many you have completed. There is a small but growing band of stalwarts who get to wear “250” t-shirts. Some events find it easy to get enough volunteers, others find it harder. Apparently only around 10% of active parkrunners volunteer. Anyone that wants to run just needs to register for parkrun and can turn up and run every week for free.

There has been a debate recently about the right level of recognition and reward for volunteers. Should volunteers get more recognition? Should volunteers not get any reward at all? Should all parkrunners be made to take a turn?

“It is absolutely our belief that volunteering should be done simply for the pleasure of doing it, not because you think you will receive some kind of material reward. ….I firmly believe that we should engage in volunteering because it is something we would love to spend time doing, and not because we will receive material goods in return. That doesn’t mean I don’t think volunteers should be recognised, they’re changing people’s lives every day through their amazing actions.” says UK Country manager, Tom Williams, who deals with the issues surrounding volunteers on a daily basis. parkrun weekly-newsletter-30th-January

Tom adds “They are contributing to the greater good of a healthier society, building communities, bringing friends and families closer together, creating true quality time in a World where that is lacking and building toward a greater good for altruistic reasons. Surely that is reward enough?”

Anyone who reads this blog will know that I believe that volunteering is not at all about “doing good” but instead it’s all about “making things you believe in happen” and enjoying yourself while you do. I think volunteers need to get something for themselves out of what they do. But this something is not a material reward. It is usually satisfaction, camaraderie, or a sense of community. If you are volunteering out of obligation then you won’t do it with good grace, you probably wont enjoy it and you certainly won’t keep doing it.

But despite all this, I had started to think of parkrun as more of a cooperative – that everyone who took part was obliged to take their turn organising, rather than truly volunteering. As a runner, and a Run Director, I had even started to fall into the mindset of feeling that I was “sacrificing my runs in order to volunteer”.

Whatever happened to altruism? I’m pleased to say that Tom has helped me to find it again. I enjoy my runs, but on my Run Director days I am happy to get cold fingers and toes and a warm feeling inside.

 

The good, the bad and the ugly of volunteering

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The good:

The nine basic rules for volunteer recognition published by http://handsonblog.org/. Simple and succinct advice about giving volunteers the honest, appropriate, timely recognition they deserve.

The bad:

1st Feb: If you want to volunteer to help at the Ryder Cup in Perthshire, Scotland, in 2014, you will be asked to pay £75 to register. Gleneagles Ryder Cup Volunteer Plan “Unacceptable” 

The ugly Postscript:

By 2nd Feb, the Ryder Cup had received 9000 volunteer applicants BBC News. There’s golf for you!

 

Do you have a dream or a plan?

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Be inspired by Simon Sinek’s view in How great leaders inspire action that ….

People don’t buy what you do, they buy why you do it.

What applies to business is even more important for recruiting in the voluntary sector – so we should start with “Why”. Volunteers, Sinek says, buy into why you do something, not what you do.

Organisations looking for volunteers and volunteer managers everywhere – talk about what you believe in. Talk about your dreams if you want to attract those who agree with you.

In 2013, will you be selling “I have a dream” or I have a plan?

 

Be who you are and say what you feel ..

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Be who you are and say what you feel because those who mind don’t matter and those who matter don’t mind. Dr Seuss

If you lead a passionate, meaningful life, you will also create a spectacular ripple effect of inspiration in the lives around you @iownjd

Sports clubs – looking for new volunteers?

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Is your Clubmark club seeking new helpers?

Here are two sources of young volunteers that you may not know about:

  1. Young people taking Duke of Edinburgh programmes
  2. Students taking community sports leadership courses
DofE (Duke of Edinburgh) programmes are run by Schools, Further Education Colleges and other groups. You probably know that young people go on an expedition as part of the award. But you may not be aware that the award also has physical, skills and volunteering components. Young people do regular, long term stints as volunteers:
  • 3 months volunteering for Bronze – aged 14+
  • 6 months for Silver – aged 15+
  • 12 months for Gold  – aged 16+

There is a very helpful DofE website.

Sports Leadership courses are run by Schools, Colleges and Universities. Here is an example of courses.

How do you go about finding these volunteers?

Firstly, enquire among your own membership to see if there are any family members who would be interested in doing their volunteering with your club. It’s always easiest to start with people who know you and know what you do.

Secondly, it is worth building up a relationship with local organisations that deliver DofE and Sports Leadership courses. Bear in mind that DofE and education course programmes run to strict annual timetables and the students will be required to do their volunteering in a specified time window. So clubs need to plan ahead. Don’t expect an e-mail this week to generate a group of helpers for your event next weekend!

To start with, you are best to contact your local school or college – for attention of person in charge of DofE or Sports Leadership training – and let them know briefly:

  • the name and location of your club
  • what type of activities you organise
  • what regular volunteering opportunities arise
  • the likely times and duration of these opportunities
  • an e-mail and mobile contact number for the volunteer coordinator
  • the club’s website address

If you manage to make contact with the right person you can ask them about their needs and, most importantly, their time-scale. The ideal situation for a club to be in, is to be ready to give relevant information at just the right time for it to be distributed to potential volunteers.

Are you worried about what to say to students? Just describe your volunteer roles in language they will understand – and don’t assume they know anything about your club or sport. And be aware that they will be much more interested if they can work in pairs or small groups.

It might sound like a lot of trouble, but schools and colleges work on annual cycles and like to repeat what works. If you can get the right contact, build up a good working relationship and deliver worthwhile opportunities you could be setting up a system that runs for years.

And, while these young people may start as volunteers, their experiences with you may turn them into participants, members or even ambassadors for your sport. So make sure you look after them well.

CRB checks – new name – new system

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It is good news for volunteers that CRB checks are to become portable. So if you have a CRB (Criminal Record Bureau) check for one charity, school, club or job you can use it for another. This change will save volunteers time and inconvenience and save taxpayer money.

The CRB has now been replaced by Disclosure and Barring Service and so checks in future will be known as DBS checks.

See further information from the Home Office.

Make a resolution to do something for yourself

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… by volunteering?

Forbes Ten Resolutions The Most Successful People Make And Then Keep

#4 Resolve to find your purpose

“Starting a career, a company or any kind of journey that is based firmly on your purpose is foundational to success and happiness. If you don’t know your ……purpose, finding one is the worthiest of resolutions.”

A good way to find your purpose is by volunteering. What are you passionate about? What do you care enough about to want to change? Could you volunteer to make something you believe in happen in 2013?

#5 Resolve to support a cause

“If you’re reading this, chances are you are one of the rare people who know how to start things. Fortunately, there are people like you who have already started causes that make the world better—they feed the hungry; they save the rain forest; they fight cancer; they do good things. There is virtually a cause for everyone, and contributing will make your year happier. Promise.”

Good causes need time as well as money. How about supporting your cause by donating some of your time in 2013?

Whatever you do, I wish you a happy and fulfilled 2013.

 

Volunteers hold British sport together

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“Paid only with badges, stickers and memories, those beige-trousered philanthropists held the greatest show on Earth together in exactly the same way volunteers hold British sport together.” Matt Slater, talking about Olympic Games Makers in his report “How unpaid volunteers make the sports world go round”.

I like being described as a beige-trousered philanthropist but I am worried by the statistic that 3/4 of UK clubs have not noticed a change in the number of people volunteering after London 2012.

Clubs need to find volunteers and volunteers need to be better looked after. In an earlier post I looked at what can be done – and what is being done – for volunteers in sport. Can we really deliver an Olympic Sporting Legacy? was written at the time when the Olympic Village was sweeping up after the Olympians and getting ready to welcome the Paralympians.

As we all turn our attention to the BBC Sports Personality of the Year this weekend, give a thought to the volunteers who make your sport (or your children’s sport) happen. And if you are brutally honest, do you do your bit to support them?

 

Volunteering experience counts – put it on your CV

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Recent University research has identified that recruiters value relevant volunteering experience as much as paid work experience. This is good news for volunteers, whatever their age. So make sure you include your relevant experience on your CV and job application. Read more about this research on the British Psychological Society’s Blog.

In an earlier blog post, I asked How can you get a job without having an interview? It is exciting to see this anecdotal evidence, of the benefits of gaining relevant experience and skills as a volunteer, now backed up by research.

Wilkin, C., & Connelly, C. (2012). Do I Look Like Someone Who Cares? Recruiters’ Ratings of Applicants’ Paid and Volunteer Experience International Journal of Selection and Assessment, 20 (3), 308-318 DOI: 10.1111/j.1468-2389.2012.00602.x